Used, some cosmetic damage - These items are slightly used and have been reconditioned back to factory specifications by a certified technician. These items include at least a 1 year limited warranty, possible manufacturer available. These items have some cosmetic damage that do not effect the operation of the unit. We try our best to include pictures of the cosmetic damage on-line. If there are no actual pictures please send a request to our orders department through the "product inquiry" tab on each product page. If you are viewing on a mobile device please use the contact link on the main page. Original packaging is not available.