Our goal is to have happy customers and build long term relationships. If you bought something from us and you are unsatisfied, return it within 7 days of receipt, NO QUESTIONS ASKED. All returning units are subject to re-stocking fees. Items must be returned with all parts, packing materials and documentation, and must be returned in the same condition they were received. Buyer is responsible for all return shipping and freight costs. All freight items must be returned using our approved freight carriers.