On orders $150 and up, in the continental United States only.
Important note about shipments:
All of our shipments are 100 percent insured. It is very important to inspect your product thoroughly before accepting and signing for it. Unlike smaller purchases, appliances are delicate and have many parts that are sensitive to rough handling. Though your box and packaging may appear intact, it is still possible that your product may be damaged. Check for both internal and external damage before accepting delivery. If you notice there is damage to the product, refuse the package and note the damage on the delivery invoice. Please call our customer service department immediately, and we will issue a return authorization (RA) number. If damage issues arise after signing for the merchandise, you are responsible for filing all claims with the shipper. Therefore, a thorough inspection of all packages is important before signing. Most items ship with in two business days after receiving your order using qualified carriers such as FedEx® and Estes®. Carriers will deliver to driveway or front door only at ground level (no steps). Delivery appointment window is normally 4 hours.